okbk Privacy Policy
At okbk, we take the privacy of every Filipino player seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have under the Data Privacy Act of 2012 of the Philippines. Please read this document carefully before using the okbk platform.
Your Data. Your Rights.
Protected under RA 10173 — Philippines Data Privacy Act of 2012
How okbk Safeguards Your Privacy
End-to-End Encryption
All personal data transmitted between your device and the okbk platform is protected using industry-standard TLS encryption. Your financial details, login credentials, and identity documents are never sent in plain text over any network.
Minimal Data Collection
okbk only collects the personal information that is strictly necessary to provide our services, comply with PAGCOR regulations, and fulfill our Anti-Money Laundering (AMLA) obligations. We never collect data we don't need.
Strict Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes described in this policy or as required by Philippine law. Once retention periods lapse, data is securely deleted or anonymized in accordance with RA 10173.
Consent-Based Processing
We process your personal data only on lawful grounds — primarily your consent, contractual necessity, and legal obligation. You have the right to withdraw consent for non-essential data processing at any time by contacting our support team.
No Unauthorized Sharing
okbk does not sell, rent, or trade your personal information to any third party for marketing purposes. Data is only shared with vetted service providers, payment processors, and regulatory authorities strictly as required by law.
RA 10173 Compliance
This Privacy Policy is fully aligned with the Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and the implementing rules and regulations issued by the National Privacy Commission (NPC).
01 Overview
This Privacy Policy ("Policy") applies to all players, visitors, and users of the okbk online gaming platform, accessible at okbk.bet ("the Platform"), and governs the collection, use, storage, and disclosure of personal data by okbk ("the Company," "we," "us," or "our").
okbk is committed to protecting the privacy and personal data of all Filipino players in strict compliance with the Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and the applicable guidelines issued by the National Privacy Commission (NPC) of the Philippines.
By registering an account or accessing the okbk Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.
This Policy should be read together with our Terms and Conditions and Responsible Gaming Policy, both of which form part of your agreement with okbk.
02 Data Controller
For the purposes of the Data Privacy Act of 2012 and this Policy, okbk acts as the personal information controller with respect to all personal data collected through the Platform. This means okbk determines the purposes and means by which your personal data is processed.
okbk operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). Our platform is intended exclusively for use by players physically located within the Philippines who are at least 21 years of age.
For any data privacy concerns, requests, or complaints, you may contact our designated Data Protection Officer (DPO) at: [email protected]. Please include "Privacy / DPO" in the subject line of your message.
03 Personal Data We Collect
okbk collects the following categories of personal data, depending on how you interact with the Platform:
3.1 Registration and Identity Data
- Full legal name (as it appears on your government-issued ID)
- Date of birth
- Philippine residential address
- Email address and mobile phone number
- Username and encrypted password
- Government-issued identification documents (e.g., Philippine passport, UMID card, driver's license, PhilSys National ID)
3.2 Financial Data
- GCash or PayMaya mobile wallet account details (registered name and number)
- Bank account information for BPI, BDO, or Metrobank transfers (account name, account number)
- Transaction history: deposits, withdrawals, wagers, and winnings
- Source of funds documentation (where required for AML compliance)
3.3 Technical and Usage Data
- IP address, device type, operating system, and browser information
- Login timestamps, session duration, and geographic location indicators
- Betting and gaming activity logs, including games played, bet amounts, and outcomes
- Platform navigation patterns and feature usage statistics
3.4 Communication Data
- Support chat transcripts and email correspondence with okbk staff
- Survey responses and feedback submitted through the Platform
- Promotional opt-in preferences and communication history
Sensitive Personal Information: Where identity verification requires the submission of government-issued IDs or financial documents, such data is classified as sensitive personal information under RA 10173 and is handled with the highest level of protection afforded under Philippine law.
04 How We Collect Your Data
okbk collects personal data through the following means:
- Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey;
- Automatically — through cookies, web beacons, server logs, and similar tracking technologies as you navigate and use the Platform;
- From third-party payment providers — GCash, PayMaya, BPI, BDO, and Metrobank may share transaction confirmation data with okbk to facilitate deposits and withdrawals;
- From regulatory and verification services — identity verification and fraud prevention providers may share data to assist with KYC processes as required by PAGCOR and AMLA regulations.
05 Purposes of Data Processing
okbk processes your personal data for the following specific, legitimate, and declared purposes:
| Purpose | Data Used |
|---|---|
| Account registration and identity verification (KYC) | Identity data, government IDs |
| Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank | Financial data, identity data |
| Administering bets, games, and platform features | Usage data, account data |
| Preventing fraud, money laundering, and Terms violations | All categories as necessary |
| Complying with PAGCOR regulatory requirements and AMLA obligations | Identity data, financial data |
| Providing customer support and resolving disputes | Communication data, account data |
| Sending service notifications and important account updates | Contact data |
| Sending promotional communications (with your consent) | Contact data, preference data |
| Improving Platform performance and user experience | Technical and usage data (anonymized where possible) |
| Responsible gaming monitoring and intervention | Usage data, account data |
okbk will not process your personal data for any purpose other than those listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.
06 Legal Basis for Processing
okbk relies on the following lawful bases for processing your personal data under the Data Privacy Act of 2012:
- Consent — for promotional communications, non-essential cookies, and marketing analytics. You may withdraw consent at any time;
- Contractual necessity — processing required to fulfill our obligations under the Terms and Conditions, including account management, payment processing, and bet settlement;
- Legal obligation — processing required to comply with PAGCOR regulations, Anti-Money Laundering Act (RA 9160 as amended), Data Privacy Act (RA 10173), and other applicable Philippine laws;
- Legitimate interests — processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your fundamental rights.
07 Data Sharing and Disclosure
7.1 Third-Party Service Providers
okbk shares personal data only with carefully vetted third-party service providers who process data on our behalf under strict data processing agreements. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification services, cloud infrastructure providers, and customer support technology vendors.
7.2 Regulatory Authorities
okbk may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.
7.3 Business Transfers
In the event of a merger, acquisition, or sale of assets involving okbk, your personal data may be transferred to the acquiring entity, provided the acquiring entity agrees to be bound by privacy obligations no less protective than those set out in this Policy. Players will be notified of any such transfer in advance.
7.4 No Sale of Personal Data
okbk does not and will never sell, rent, lease, or trade your personal data to any third party for commercial or marketing purposes. Any data sharing is strictly limited to the purposes described in this Policy.
08 Data Retention
okbk retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account + 5 years after closure |
| KYC and identity verification documents | Duration of account + 5 years (AMLA requirement) |
| Financial transaction records | 5 years from transaction date (AMLA requirement) |
| Betting and gaming activity logs | 3 years from date of activity |
| Support and communication records | 2 years from last interaction |
| Technical and usage data (non-anonymized) | 12 months on a rolling basis |
Upon expiry of the applicable retention period, personal data is securely deleted, destroyed, or anonymized using industry-standard methods, unless further retention is required by a specific legal obligation or pending regulatory proceeding.
09 Data Security
okbk implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security practices include:
- TLS/SSL encryption for all data transmitted between your device and the okbk Platform;
- AES-256 encryption for sensitive data stored in our databases;
- Role-based access controls limiting staff access to personal data strictly on a need-to-know basis;
- Regular security audits, vulnerability assessments, and penetration testing by qualified cybersecurity professionals;
- Two-factor authentication (2FA) options for player account access;
- Automated anomaly detection and intrusion prevention systems monitoring Platform activity in real time.
Data Breach Notification: In the event of a personal data breach that is likely to result in serious harm to affected players, okbk will notify the National Privacy Commission and affected individuals within seventy-two (72) hours of discovery, in accordance with NPC Circular No. 16-03.
While okbk employs robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your okbk login credentials and for taking reasonable precautions on your own devices.
10 Cookies and Tracking Technologies
10.1 What Are Cookies?
Cookies are small text files placed on your device by the okbk Platform when you visit. They allow the Platform to recognize your device, remember your preferences, and analyze how you use the site to improve your experience.
10.2 Types of Cookies We Use
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | No (essential for service) |
| Functional | Remembering language preferences, display settings, game history | No (enhances core service) |
| Analytics | Understanding how players navigate the Platform to improve UX | Yes |
| Marketing | Delivering relevant promotional content to opted-in players | Yes |
10.3 Managing Cookies
You can control and delete cookies through your browser settings. Note that disabling strictly necessary cookies may impair the functionality of the okbk Platform, including your ability to log in and place bets. For analytics and marketing cookies, you may withdraw consent at any time via your account preferences.
11 Your Data Subject Rights
Under the Data Privacy Act of 2012, all Filipino players have the following rights with respect to their personal data held by okbk. To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request."
Right to Access
Request a copy of the personal data okbk holds about you, including how it is being processed and for what purposes.
Right to Rectification
Request correction of any inaccurate, incomplete, or outdated personal data we hold about you without undue delay.
Right to Erasure
Request deletion of your personal data where it is no longer necessary, unlawfully processed, or where you withdraw consent — subject to legal retention obligations.
Right to Object
Object to the processing of your personal data for direct marketing, profiling, or processing based on legitimate interests at any time.
Right to Data Portability
Request a structured, machine-readable copy of your personal data to transfer to another service provider where technically feasible.
Right to Lodge a Complaint
File a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.
okbk will respond to all verified data subject rights requests within thirty (30) calendar days of receipt. We may request proof of identity before processing any request to protect against unauthorized disclosures.
12 Minors and Age Restriction
The okbk Platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If we discover that a minor has registered an account or provided personal data, we will immediately close the account, delete all associated personal data, and report the incident as required by PAGCOR regulations and Philippine law.
If you are a parent or guardian and believe that your child has provided personal data to okbk, please contact our support team at [email protected] immediately. We will investigate and take prompt corrective action.
okbk employs identity verification procedures including document checks to confirm player age during the registration and KYC process. These measures are maintained in accordance with PAGCOR licensing conditions.
13 Changes to This Policy
okbk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or NPC guidelines. Any material changes will be communicated to registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Policy periodically to stay informed about how okbk protects your personal data. Your continued use of the Platform following the posting of changes constitutes your acceptance of the revised Policy.
Where changes materially affect the way we process your personal data and require fresh consent under RA 10173, we will request your explicit consent before the new processing activities begin.
14 Contact Our Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or the way okbk handles your personal data, please reach out to our designated Data Protection Officer (DPO). We are committed to resolving all privacy-related concerns promptly, fairly, and in full compliance with the Data Privacy Act of 2012.
Data Protection Officer — okbk
Email: [email protected] (Subject line: "Privacy / DPO")
Support hours: 24 hours a day, 7 days a week
Response time: Within 30 calendar days of receipt of verified request
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012.
Ready to Play at okbk?
Now that you know how okbk protects your personal data, join thousands of Filipino players enjoying live PBA betting, JILI slots, bingo, and more — all on a secure, PAGCOR-regulated platform.
21+ only. Please gamble responsibly. Licensed under the PAGCOR framework.